Roundtable by SAP & apsolut
External Workforce Management:
AI in service procurement with SAP Fieldglass
3 November 2026 · 13:00 - 17:00 · Flughafen Zurich, The Circle
Compliant intake, sharper statements of work, full spend transparency
Discover how artificial intelligence is transforming service procurement – from the first request to project completion. This onsite roundtable brings together SAP innovation, practical use cases, and customer experience to show how SAP Fieldglass and SAP Joule can make external workforce and services procurement simpler, smarter, and more transparent.
See how AI-guided intake can direct users to the right, compliant purchasing process without requiring detailed knowledge of internal policies or systems. Explore how generative AI can help create more precise statements of work, recommend suitable payment terms and suppliers, reduce duplicate data entry, and accelerate access to the external expertise your business needs.
Beyond the technology, you will gain actionable insights from customers and peers on how to launch and scale successful , what to consider along the way, and how to build a path toward complete visibility of external spend and total workforce insights. Join the panel discussion, exchange category perspectives, ask your questions, and continue the conversation during the networking break and apéro.
Join us to experience AI in action and turn service procurement into a more intuitive, compliant and insight-driven process.
Four questions organisations are asking right now.
01 How do we get every request into the right process?
Compliance by design, not by training.
AI-guided intake understands requests in plain language and routes them into the compliant purchasing process, whatever the requester knows about your policies. SAP Joule guides users through the process and eliminates duplicate data entry.
Session: Guiding users to compliant purchasing using AI, 13:30
02 Which AI opportunities are available today, and what is in the pipeline?
What's live, what's next.
Insights into the latest AI developments for external workforce management.
Session: AI in action – applying custom AI to your business needs, 14:00
03 What should we consider on the way to full visibility?
From knowing what you spend to knowing who works for you.
You already control budgets and invoices for external resources and services. The next step is complete visibility of your external workforce. Find out from industry experts what to consider on this journey.
Panel discussion: Experience exchange, category insights, approaches and Q&A, 15:15
04 The modern workforce: are we ready?
Opportunity or threat? Usually both.
How AI might affect your internal and external workforce: the opportunities, the considerations and the threats.
Session: Your journey towards total workforce insights, 16:15
Agenda
- 13:00 – 13:30 Welcome and introduction – Chaib Whiteford & Erika Thier
- 13:30 – 14:00 Guiding users to compliant purchasing using AI – Sneha Puthuvana
- 14:00 – 14:45 AI in Action, applying custom AI to your business needs – Marcus Hines
- 14:45 – 15:15 Networking break
- 15:15 – 16:15 Panel discussion: Procurement, engineering services and AI in recruitment – Yvonne Baumgartner, Patricia Friedel and Holger Richardsen
- 16:15 – 16:45 Your journey towards total workforce insights – Chaib Whiteford & Erika Thier
- 16:45 – 17:00 Wrap-up
- From 17:00 Apéro
Your speakers & hosts
Patricia Friedel
Global Procurement Lead People Solutions
Kenvue
Yvonne Baumgartner
Head of Employment Services and Labour Market Integration
Canton Zurich
Holger Richardsen
Head Capex Procurement for Advanced Synthesis & LHO Europe
Lonza
Erika Thier
Associate Partner
apsolut
Sneha Puthuvana
Principal Consultant
apsolut
Chaib Whiteford
Senior SAP Fieldglass Advisor
SAP
Marcus Hines
Presales Solution Architect
SAP
Registration
Pull up a chair
Experience AI in action and see how service procurement becomes intuitive, compliant and insight-driven. A roundtable only has so many chairs.
Your Contact
apsolut has won the SAP Ariba Partner of the Year award in the MEE region eight times in a row. No other consultancy has ever received this award, let alone eight times. As a consultancy specialising in SAP-based procurement and SAP's closest implementation and innovation partner, apsolut has been part of the All for One Group since 2026. Its unparalleled procurement expertise, forged through the most complex transformations at global corporations, is now backed by a comprehensive SAP ecosystem covering S/4HANA, Customer Experience, Data & Business Analytics, Finance and HR.
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